Hotel Chichen Itza Piste, Piste ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Avenida Principal Piste, Piste, Mexico, 97751

Hotel Chichen Itza is a 4-star family-friendly hotel situated in the heart of Piste, providing convenient access to the archaeological site of Chichen Itza, located just a mile away. Guests can enjoy amenities such as an outdoor pool, a sports bar, and an air-conditioned restaurant which accommodates 300 people.

Rooms & Amenities

Rooms at Hotel Chichen Itza feature air conditioning, free WiFi, satellite TV, and bathrooms with hairdryers. The hotel's well-kept rooms are arranged around a swimming pool and overlook tropical gardens.

Dining Options

Dining at the on-site restaurant includes a variety of regional and international dishes served in buffet style. Guests can also relax at the poolside bar that offers refreshing drinks.

Leisure & Services

Leisure amenities include an outdoor pool, providing a space for relaxation. The hotel also offers concierge services for arranging local tours and excursions.

Location & Transportation

Hotel Chichen Itza is conveniently located a short drive from notable landmarks such as the Pyramid of Kukulkan and the Court of the Thousand Columns. Local transportation options include nearby bus services to Merida and Valladolid.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

345 sq. feet

Bed options:

2 Double beds

City view

Coffee machine

Balcony

room details

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King Room

Max:

4 persons

345 sq. feet

Bed options:

2 Double beds

Garden view

Coffee machine

Balcony

room details

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Superior Room

Max:

4 persons

345 sq. feet

Bed options:

2 Double beds

Garden view

Coffee machine

Balcony

room details

Check Prices

Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Piste2000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

I loved the breakfast at Hotel Chichen Itza! It was served outdoors, and everything from the fruits to the made-to-order eggs was excellent. The fresh papaya jelly was a good treat, even though we had to fend off a few curious flies. Overall, it started each day on a high note.

John123. United States, 2024-03-15Read full review on

Spacious Family Room

The room we stayed in was perfect for my family of four. It was clean, spacious, and had a wonderful view of the pool. We appreciated the air conditioning and the great water pressure in the shower, which made our stay very comfortable.

Gary77. United Kingdom, 2024-04-30Read full review on

Immaculate Pool Area

The pool at the hotel was lovely and inviting. It was surrounded by beautiful gardens, creating a serene atmosphere. Although I didn't use it much, the area was well kept. I could see how it would be a perfect spot to relax after a day of exploring.

Robert88. Canada, 2024-05-20Read full review on

Easy Parking Access

Parking at Hotel Chichen Itza was hassle-free. The available parking spaces were plentiful and easy to access, which made our visits to local shops and the Chichen Itza ruins seamless. It gave us peace of mind knowing we had a secure spot for our car.

Jason2024. Australia, 2024-06-07Read full review on

What’s included

General

Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Principal Piste, Piste, Mexico, 97751

Map view

Avenida Principal Piste, Piste, Mexico, 97751

City landmarks

Merida

Chichen Itza

1.4 mi

Piste Yucatan

Templo de Kukulkan

3100 ft

Stadiums

Gran Juego de Pelota

1.3 mi

Chichen Itza 97751Mexico

Sacred Cenote

1.3 mi

Yaxuna

2600 ft

Chichen ItzaMexico

The Red House Chichanchob

1.3 mi

Chichen Itza

Temple of the Warriors

1.5 mi

Carretera Merida Puerto Juarez

El Caracol

1.5 mi

Yucatan

Plataforma de las Aguilas y los Jaguares

1.3 mi

Las Monjas

1.5 mi

Temple of the Bearded Man

1.5 mi

The Ossuary

1.5 mi

La Iglesia

1.5 mi

Tinum

Temple of Kukulcan

1.4 mi

Chichén-Itzá

Cenote Sagrado de Chichen Itza

1.3 mi

chichen itza mexico

1.6 mi

Yucatan

Casa del Venado

1.4 mi

Yucatan

Venus Platform

1.4 mi

Yucatan

Templo de las Mesas

1.5 mi

Temple of the Big Tables

1.4 mi

México 180

Cenote X'toloc

1.5 mi

Cenote

1.5 mi

Grupo de las Monjas

1.5 mi

Thousand Columns

1.6 mi

Ak'ab Dzib

1.6 mi

km 122 Carr Merida-PTO Juarez Int Chichen Itza

Chichen Adventure

3.0 mi

Nearby

Calle 13

Casa Museo Arte Maya

1200 ft

Restaurants

Restaurante Hacienda Xaybe'h

700 ft

Calle 15-a No. 46

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Clean and spacious rooms

Great location near Chichen Itza

Limited dining choices

Wi-Fi only in lobby

8.4/10

Great

Rooms

8.6

Location

9.8

Service

8.2

Dining

8.0

Bob

United States of America, February 2025

8.0/10

This hotel is ideally located just a minute away from Chichen Itza, making it super convenient for early visits to the site. The rooms have a charming classic feel with unique Mexican details, and the pool area is a serene escape. While the food, particularly the pizza, was quite good, the dining experience could benefit from more variety. Overall, great value for money, but some service inconsistencies could be improved.

Rooms

9.0

The rooms were clean and comfortable, featuring charming Mexican-style elements like carved wooden furniture and original tiles. They opened up to a lovely pool view, making for a pleasant stay.

Service

7.0

The service had its highs and lows. While some staff were very charming and helpful, others were a bit forgetful, which affected our overall experience.

Location

10.0

The location is perfect for visiting Chichen Itza, just minutes away by car. It’s also great for exploring the local town and enjoying the Sunday night gatherings in the church square.

Dining

6.0

The dining experience was decent, especially the large pizzas, but the breakfast options felt limited and could use an upgrade to a buffet style.

Facilities

8.0

The pool area is well-sized and gets plenty of sunlight, providing a nice retreat after a day of exploring. The grounds are clean and inviting, enhancing the overall stay.

Richard

United States of America, December 2024

9.2/10

I had such a pleasant stay at the hotel, which was perfectly situated just a short drive from the Chichen Itza ruins. The rooms were spacious, clean, and quiet, making for a restful retreat after a day of exploring. The staff were incredibly helpful and made us feel welcome throughout our stay. While the Wi-Fi could definitely use some improvement, the overall experience was still fantastic and a great value for money.

Rooms

9.0

The rooms were spacious, clean, and quiet, with great amenities like a fridge and lovely toiletries.

Service

10.0

The service was exceptional; the staff went above and beyond to ensure we had everything we needed.

Location

10.0

The location is ideal for visiting Chichen Itza, just a 5-minute drive away. Plus, there's a convenient store nearby.

Dining

9.0

Breakfast was delicious with excellent options, making for a wonderful start to our busy days.

Facilities

8.0

The pool area was relaxing and well-kept, providing a lovely atmosphere to unwind after a day of sightseeing.

Michael

United States of America, November 2024

8.8/10

I had a wonderful stay at Hotel Chichen Itza, with clean and spacious rooms and a pool area that was perfect for cooling off in the heat. The location is fantastic, being just a short drive from the ruins, making it very convenient for exploring. While the dining was enjoyable, there were some minor issues with the Wi-Fi being limited to the lobby area. Overall, it was a great experience with friendly staff and good value for money.

Rooms

9.0

The rooms were clean, spacious, and comfortable, featuring traditional style and original tiles that add character.

Service

9.0

The staff was very accommodating, providing excellent information about the area and ensuring we had everything we needed.

Location

10.0

The location is perfect for visiting Chichen Itza, just a short drive away and close to local shops.

Dining

8.0

The on-site restaurant offered very good food, especially the Mayan pork dish, although the Wi-Fi was only available near the lobby.

Facilities

8.0

The pool area was nice and relaxing, providing a great escape from the heat.

Clean and spacious rooms

Limited dining choices

Mark

United States of America, October 2024

8.6/10

I had a lovely three-night stay at the hotel, which was perfect for our visits to Chichen Itza. The rooms were spacious and clean, although the bathrooms showed a bit of wear. The dining experience was fantastic, especially the local dishes, but the Wi-Fi could be a bit spotty, only working well in certain areas. Overall, it’s a great place for visiting the ruins and offers good value for money.

Rooms

8.0

The rooms were spacious and clean, with comfortable beds and a nice view of the pool. However, the bathrooms seemed a bit dated.

Service

9.0

The staff was incredibly helpful and informative about the area. They really went out of their way to assist us, making our stay enjoyable.

Location

9.0

The hotel is ideally located just a short drive from Chichen Itza, allowing us to visit early and avoid crowds. It’s also convenient for traveling into town for local experiences.

Dining

10.0

Dining at the hotel was a highlight, especially the Mayan pork dish I had, which was delicious! Breakfast was also excellent with a good variety of options.

Facilities

7.0

The hotel features a nice pool area that was relaxing and well-maintained. However, the Wi-Fi could use improvement as it wasn’t reliable throughout the hotel.

Anthony

United States of America, October 2024

7.8/10

This hotel is perfectly situated just a minute away from Chichen Itza, which made visiting the ruins incredibly convenient. The picturesque setting with a lovely pool area surrounded by gardens is a highlight. While the rooms offered a charming classic feel, there were some service hiccups during our stay, especially in the dining area. Overall, it’s a great choice for those looking to explore Chichen Itza, but some improvements could enhance the experience.

Rooms

8.0

The rooms were simple yet charming, featuring traditional Mexican details and a nice view of the pool and gardens. I particularly enjoyed having a balcony to relax and take in the surroundings.

Service

6.0

While some staff were friendly and helpful, especially Efrain, a few waiters in the restaurant were less attentive, which affected our dining experience.

Location

10.0

The hotel's location is unbeatable for visiting Chichen Itza, making it easy to get there early and avoid crowds. It's also conveniently located near shops and eateries in town.

Dining

7.0

The dining experience was a bit hit or miss; while the breakfast was mostly average, the pancakes were delicious, and the Mayan pork dish we had for dinner was outstanding.

Facilities

8.0

The pool area was well-maintained and got plenty of sunlight, making it enjoyable to relax after a day of sightseeing.